Shipping & Returns

All orders are pre-orders and will be delivered to us first before being sent to you. The processing times vary depending on the product you order, as outlined below:

Virgin Hair Orders - Collection

  • 4-5 working days

Raw Hair Natural Straight Orders - Collection

  • 7-10 working days

Raw Hair Curly Texture Orders - Collection

  • 8-11 working days

Virgin Hair Orders - Home Delivery

  • 5-7 working days

Raw Hair Natural Straight Orders - Home Delivery

  • 8-11 working days

Raw Hair Curly Texture Orders - Home Delivery

  • 9-12 working days

Minimum Order Requirements:

  • Virgin Hair Orders: Minimum of 2 bundles

  • Raw Hair Orders: Minimum of 3 bundles

  • Lace Systems: Must be purchased with a minimum of 2 bundles for both virgin and raw hair orders

Orders that do not meet the minimum purchase requirements will unfortunately be cancelled.

Important Notes:

  • Once your order is placed, it cannot be cancelled (unless it does not meet the minimum purchase requirement).

  • We process orders immediately to ensure timely delivery.

  • We have a strict no refunds policy on all orders due to hygiene reasons. All orders are final.

  • If you experience any issues with your hair, please reach out to us, and we will assist you.

Important Notice Regarding Digital Purchases

All downloaded purchases from this website are intended for personal use only. These files may not be resold, redistributed, or used to create derivative works for resale. Additionally, you may not claim any part of these downloads as your own or attempt to copyright them in any form.

We take intellectual property rights seriously. Legal action will be pursued against anyone found to be in violation of these terms, including but not limited to unauthorized resale, distribution, or copyright infringement.

By purchasing and downloading content from this site, you agree to these terms.

Thank you for your understanding!